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Tennessee disability benefits

SSA Office Addresses and Phone Numbers in Tennessee

Written by
Jackie Jakab, Disability Attorney
Jackie Jakab
Lead Attorney
October 2, 2023  ·  5 min read
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When you have a question for the SSA, they often suggest calling their national number, or visiting their website.

But sometimes, your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.

We've created a complete directory of every SSA office in Tennessee — plus their hours, phone number, and fax number.


If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

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Athens

921 Congress Pkwy N 

Athens, TN 37303

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7431

Fax Number: (833) 597-0068


Chattanooga

1290 Premier Dr Ste 140

Chattanooga, TN 37421

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-0029

Fax Number: (833) 597-0086


Clarksville

119 Center Pointe Dr 

Clarksville, TN 37040

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 531-4695

Fax Number: (833) 597-0134


Cleveland

529 Inman St W 

Cleveland, TN 37311

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 207-4867

Fax Number: (833) 912-2284


Columbia

1885 Shady Brook St

Columbia, TN 38401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 876-3174

Fax Number: (833) 597-0124


Cookeville

1145 Perimeter Park Dr

Cookeville, TN 38501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 717-1528

Fax Number: (833) 597-0132


Dyersburg

1070 Vendall Rd

Dyersburg, TN 38024

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 480-5002

Fax Number: (833) 597-0126


Gallatin

637 Commons Dr 

Gallatin, TN 37066

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7392

Fax Number: (833) 950-3791


Greeneville

1618 Old Tusculum Rd 

Greeneville, TN 37745

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0416

Fax Number: (833) 905-2056


Jacksboro

140 Sharp And Perkins Rd 

Jacksboro, TN 37757

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-7324

Fax Number: (833) 912-2282


Jackson

415 Cheyenne Dr

Jackson, TN 38305

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 383-1593

Fax Number: (833) 597-0128


Johnson City

818 Sunset Dr Ste 203

Johnson City, TN 37604

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-5059

Fax Number: (833) 597-0130


Kingsport

2401 South Wilcox Dr 

Kingsport, TN 37660

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 487-0161

Fax Number: (833) 905-2064


Knoxville

9031 Cross Park Dr

Knoxville, TN 37923

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-9091

Fax Number: (833) 597-0084


Lawrenceburg

109 E Taylor St 

Lawrenceburg, TN 38464

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-5866

Fax Number: (833) 950-2830


Madison

140 Cude Lane 

Madison, TN 37115

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6302

Fax Number: (833) 950-3769


Mcminnville

900 Sparta St 

Mcminnville, TN 37110

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 616-2515

Fax Number: (833) 950-3133


Memphis

1330 Monroe Ave 

Memphis, TN 38104

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 336-2212

Fax Number: (833) 597-0082


Memphis

3461 South Third St 

Memphis, TN 38109

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 782-9155

Fax Number: (833) 950-3789


Memphis

3602 Austin Peay Hwy 

Memphis, TN 38128

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 420-8557

Fax Number: (833) 597-0060


Morristown

3112 Millers Point Dr 

Morristown, TN 37813

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 875-6156

Fax Number: (833) 905-2058


Murfreesboro

2836 Saint Patrick Ct 

Murfreesboro, TN 37128

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-3112

Fax Number: (833) 905-2062


Nashville

120 Athens Way 

Nashville, TN 37228

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 808-5461

Fax Number: (833) 597-0080


Oak Ridge

565 Oak Ridge Tpke 

Oak Ridge, TN 37830

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 676-2954

Fax Number: (833) 950-2812


Paris

186 Commerce St 

Paris, TN 38242

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 698-2507

Fax Number: (833) 912-2286


Selmer

661 Mulberry Ave 

Selmer, TN 38375

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 397-4814

Fax Number: (833) 597-0076


Tullahoma

717 Kings Lane

Tullahoma, TN 37388

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 635-0647

Fax Number: (833) 905-2060


Union City

1800 Old Troy Rd 

Union City, TN 38261

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 401-5904

Fax Number: (833) 950-2824


How to apply for disability at an Tennessee SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in-person at an SSA office. While SSA agent’s won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

  • A copy of your Social Security card: Or a record of your Social Security number (SSN)

  • Proof of age: Birth certificate, passport, or other government-issued ID

  • Information about where you live: Your mortgage or lease and landlord’s name

  • Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

  • Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.

  • Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

  • Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked

Find a great disability lawyer in Tennessee

Frequently asked questions about Tennessee SSA offices

What time do SSA offices open in Tennessee? 

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.

When’s the best time to visit an SSA office in Tennessee?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment, or avoiding these peak hours, when visiting your local field office.

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.


Related resources for disability applicants in Tennessee

Find a great disability lawyer in Tennessee

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By Jackie Jakab

Tennessee Disability Benefits: How to Apply and How Much You'll Receive

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By Jackie Jakab

See what you qualify for

How long has your condition made it hard to work?

Jackie Jakab, Disability Attorney

Jackie Jakab

Lead Attorney

Jackie Jakab is Atticus’s Legal Director. She’s a licensed attorney, a graduate of the University of Chicago Law School, and has counseled thousands of people seeking disability benefits.
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