SSA Office Addresses and Phone Numbers in West Virginia

When you have a question for the SSA, they often suggest calling their national number, or visiting their website.

But sometimes, your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.

We've created a complete directory of every SSA office in West Virginia — plus their hours, phone number, and fax number.

If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

Take our 2-minute quiz to get connected.

Bluefield

3014 E Cumberland Rd 

Bluefield, WV 24701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 475-0295

Fax Number: (833) 950-2263

Charleston

500 Quarrier St Ste 300

Charleston, WV 25301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 527-9305

Fax Number: (833) 912-2310

Clarksburg

320 W Pike St Clarksburg Federal Ctr

Clarksburg, WV 26301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 783-7305

Fax Number: (833) 950-2259

Elkins

300 Third St Ste 325

Elkins, WV 26241

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 828-1693

Fax Number: (833) 950-2261

Fairmont

1000 Technology Dr Suite 2120 

Fairmont, WV 26554

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7674

Fax Number: (833) 950-2574

Huntington

3rd Floor 301 9Th St

Huntington, WV 25701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-7078

Fax Number: (833) 950-2257

Logan

1103 George Kostas Dr 

Logan, WV 25601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-1455

Fax Number: (833) 950-2278

Martinsburg

14 Compass Pt 

Martinsburg, WV 25404

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 416-1919

Fax Number: (833) 950-2572

Morgantown

3596 Collins Ferry Rd Ste 100

Morgantown, WV 26505

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 770-2055

Fax Number: (833) 950-2265

Mount Hope

5475 Robert C Byrd Dr Ste A8

Mount Hope, WV 25880

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-2042

Fax Number: (833) 950-2276

Parkersburg

700 Market St Ste 500

Parkersburg, WV 26101

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 574-2533

Fax Number: (833) 950-2251

Petersburg

111 S Grove St Suite 3 

Petersburg, WV 26847

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-2885

Fax Number: (833) 873-4348

St Albans

49 Olde Main Plz 

St Albans, WV 25177

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 316-8153

Fax Number: (833) 912-2304

Welch

50 Mcdowell St 

Welch, WV 24801

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 273-0399

Fax Number: (833) 950-2280

Wheeling

1231 Warwood Ave 

Wheeling, WV 26003

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 480-5001

Fax Number: (833) 950-2249

Williamson

146 East First Ave 

Williamson, WV 25661

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 759-3920

Fax Number: (833) 912-2308

How to apply for disability at an West Virginia SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in-person at an SSA office. While SSA agent’s won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

• A copy of your Social Security card: Or a record of your Social Security number (SSN)

• Proof of age: Birth certificate, passport, or other government-issued ID

• Information about where you live: Your mortgage or lease and landlord’s name

• Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

• Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.

• Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

• Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked

Frequently asked questions about West Virginia SSA offices

What time do SSA offices open in West Virginia? 

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.

When’s the best time to visit an SSA office in West Virginia?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment, or avoiding these peak hours, when visiting your local field office.

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.

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