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Disability help by state

SSA Office Addresses and Phone Numbers in Kentucky

Written by
Jackie Jakab, Disability Attorney
Jackie Jakab
Lead Attorney
October 2, 2023  ·  5 min read
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When you have a question for the SSA, they often suggest calling their national number or visiting their website. 

But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first. 

We've created a complete directory of every SSA office in Kentucky — plus their hours, phone numbers, and fax numbers. 


If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

Take our 2-minute quiz to get connected.


Ashland

1405 Greenup Ave Rm 132

Ashland, KY 41101

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 269-3993

Fax Number: (833) 950-3151


Bowling Green

2724 Chandler Dr 

Bowling Green, KY 42104

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 801-0817

Fax Number: (833) 950-3477


Campbellsville

101 Hiestand Farm Rd 

Campbellsville, KY 42718

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 828-1695

Fax Number: (833) 950-3491


Corbin

159 Future Dr 

Corbin, KY 40701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0470

Fax Number: (833) 950-3481


Danville

103 Belinda Blvd 

Danville, KY 40422

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 512-3850

Fax Number: (833) 950-3775


Elizabethtown

591 Westport Rd 

Elizabethtown, KY 42701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 596-7123

Fax Number: (833) 950-3489

Florence

7 Youell St 

Florence, KY 41042

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 504-4224

Fax Number: (833) 950-3475

Frankfort

140 Flynn Ave 

Frankfort, KY 40601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-1724

Fax Number: (833) 950-3473

Harlan

189 Village Center

Harlan, KY 40831

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 590-2707

Fax Number: (833) 950-3761

Hazard

122 Reynolds Lane 

Hazard, KY 41701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0491

Fax Number: (833) 950-3483

Henderson

2000 N Elm St Building 3

Henderson, KY 42420

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 628-1593

Fax Number: (833) 950-3135

Hopkinsville

1650 Marie Dr 

Hopkinsville, KY 42240

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7656

Fax Number: (833) 950-3485


Jackson

850 Hwy 15 N 

Jackson, KY 41339

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 366-4920

Fax Number: (833) 902-2708


Lexington

2241 Buena Vista Rd Ste 110

Lexington, KY 40505

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 530-7754

Fax Number: (833) 950-3153


Louisville

10503 Timberwood Cir Ste 50

Louisville, KY 40223

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 280-5851

Fax Number: (833) 950-2522


Louisville

601 W Brdway Rm 101

Louisville, KY 40202

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 716-9671

Fax Number: (833) 950-3149


Madisonville

4431 Hanson Rd

Madisonville, KY 42431

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 626-9912

Fax Number: (833) 950-3777


Mayfield

1526 Cuba Rd 

Mayfield, KY 42066

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-8366

Fax Number: (833) 950-3461


Maysville

509 Marketplace Dr 

Maysville, KY 41056

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 807-8802

Fax Number: (833) 950-3147


Middlesboro

10 Tech Park Dr 

Middlesboro, KY 40965

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 619-2853

Fax Number: (833) 950-3773


Owensboro

4532 Lucky Strike Loop

Owensboro, KY 42303

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 836-5834

Fax Number: (833) 950-3479


Paducah

125 Brett Chase

Paducah, KY 42003

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 614-7905

Fax Number: (833) 950-3155


Pikeville

333 Hambley Blvd 

Pikeville, KY 41501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 676-2942

Fax Number: (833) 950-3487


Prestonsburg

1897 Ky Rt 321 

Prestonsburg, KY 41653

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 450-4538

Fax Number: (833) 950-3457


Richmond

1060 Gibson Bay Dr 

Richmond, KY 40475

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 838-8945

Fax Number: (833) 950-2524


Somerset

3975 S Highway 27 

Somerset, KY 42501

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 714-0375

Fax Number: (833) 950-3779


How to apply for disability at a Kentucky SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, applying in person at an SSA office is helpful. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

  • A copy of your Social Security card: Or a record of your Social Security number (SSN)
  • Proof of age: Birth certificate, passport, or other government-issued ID
  • Information about where you live: Your mortgage or lease and landlord’s name
  • Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own
  • Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.
  • Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors
  • Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked
Disability lawyers in Kentucky

Frequently asked questions: 

What time do SSA offices open in Kentucky? 

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning. 

When’s the best time to visit an SSA office in Kentucky?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office. 

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance. 

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process. 

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork. 


Related resources for disability applicants in

Kentucky Disability Benefits: Qualify, Apply, and Get Approved

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By Jackie Jakab

Disability Lawyers in Kentucky

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Jackie Jakab, Disability Attorney

Jackie Jakab

Lead Attorney

Jackie Jakab is Atticus’s Legal Director. She’s a licensed attorney, a graduate of the University of Chicago Law School, and has counseled thousands of people seeking disability benefits.
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