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Disability help by state

SSA Office Addresses and Phone Numbers in Illinois

Written by
Jackie Jakab, Disability Attorney
Jackie Jakab
Lead Attorney
October 2, 2023  ·  7 min read
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When you have a question for the SSA, they often suggest calling their national number or visiting their website. 

But sometimes your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first. 

We've created a complete directory of every SSA office in Illinois — plus their hours, phone numbers, and fax numbers. 


If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

Take our 2-minute quiz to get connected.


Alton

501 Belle St Rm 103 Federal Bldg

Alton, IL 62002

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 285-6006

Fax Number: (833) 950-3115


Aurora

1325 N Lake St 

Aurora, IL 60506

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 274-5412

Fax Number: (833) 950-3109


Belleville

1670 Lebanon Ave Lake Christine Center

Belleville, IL 62221

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0471

Fax Number: (833) 580-0167


Bloomingdale

230 West Lake St 

Bloomingdale, IL 60108

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 845-1577

Fax Number: (833) 950-3451


Bloomington

207 N Williamsburg Dr

Bloomington, IL 61704

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-4640

Fax Number: (833) 950-3107


Carbondale

250 W Cherry St Rm 104

Carbondale, IL 62901

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 714-0377

Fax Number: (833) 950-3441


Champaign

101 S Country Fair Dr 

Champaign, IL 61821

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 819-2593

Fax Number: (833) 950-2810


Chicago

2127 W Lawrence Ave 

Chicago, IL 60625

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 409-8426

Fax Number: (833) 950-2806


Chicago

2416 S Pulaski Rd 

Chicago, IL 60623

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 531-4698

Fax Number: (833) 950-2184


Chicago

3260 W Fullerton Ave 

Chicago, IL 60647

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 456-9540

Fax Number: (833) 950-3113


Chicago

4631 S Ashland Ave 

Chicago, IL 60609

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 897-0608

Fax Number: (833) 902-2646


Chicago

4849 N Milwaukee Ave Ste 600

Chicago, IL 60630

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 748-7667

Fax Number: (833) 950-3433


Chicago

5130 West North Ave 

Chicago, IL 60639

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 614-4761

Fax Number: (833) 950-2804


Chicago

605 W Washington Blvd 

Chicago, IL 60661

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 563-3899

Fax Number: (833) 787-1783


Chicago

6338 S Cottage Grove Ave 

Chicago, IL 60637

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 402-0824

Fax Number: (833) 950-2802


Chicago

9443 S Western Ave 

Chicago, IL 60643

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 409-8427

Fax Number: (833) 950-2808


Chicago

9715 S Cottage Grove 

Chicago, IL 60628

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 397-3107

Fax Number: (833) 950-3435


Chicago Heights

104 S Halsted St 

Chicago Heights, IL 60411

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 274-5413

Fax Number: (833) 950-3111


Danville

400 N Vermilion St

Danville, IL 61832

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 331-5394

Fax Number: (833) 950-2794


Decatur

606 W Pershing Rd

Decatur, IL 62526

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 619-4773

Fax Number: (833) 950-3105


East St Louis

650 Missouri Ave Rm 104 Federal Bldg

East St Louis, IL 62201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 700-4849

Fax Number: (833) 436-4144


Effingham

1207 Network Centre Dr Ste 2

Effingham, IL 62401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 213-5288

Fax Number: (833) 950-3449


Elgin

790 Fletcher Dr Ste 100

Elgin, IL 60123

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0435

Fax Number: (833) 950-3437


Evanston

2116 Green Bay Rd 

Evanston, IL 60201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 371-0791

Fax Number: (833) 950-3101


Freeport

4 E Linden St

Freeport, IL 61032

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 628-1591

Fax Number: (833) 950-3447


Galesburg

2060 Windish Dr 

Galesburg, IL 61401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 414-9166

Fax Number: (833) 950-3103


Harrisburg

18 Veterans Dr

Harrisburg, IL 62946

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 366-3980

Fax Number: (833) 950-2798


Hillside

230 North Mannheim Rd 

Hillside, IL 60162

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 964-6290

Fax Number: (833) 950-3099


Joliet

552 Houbolt Rd 

Joliet, IL 60431

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 783-7302

Fax Number: (833) 950-2796


Kankakee

630 E Oak St 

Kankakee, IL 60901

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 807-8801

Fax Number: (833) 950-3439


Litchfield

1107 W Ferdon 

Litchfield, IL 62056

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-3077

Fax Number: (833) 950-3057


Mount Prospect

705 North Wheeling Rd 

Mount Prospect, IL 60056

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-8350

Fax Number: (833) 950-3733


Mount Vernon

105 S 6Th St Federal Building

Mount Vernon, IL 62864

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 931-2549

Fax Number: (833) 950-2792


North Riverside

7222 W Cermak Rd Rm 600

North Riverside, IL 60546

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 518-0226

Fax Number: (833) 950-3097


Palos Hills

10718 S Roberts Rd

Palos Hills, IL 60465

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-4568

Fax Number: (833) 950-3059


Pekin

2801 Brdway 

Pekin, IL 61554

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0499

Fax Number: (833) 950-3061


Peoria

815 W Pioneer Parkway

Peoria, IL 61615

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 319-6039

Fax Number: (833) 950-2502


Peru

915 Wenzel Rd 

Peru, IL 61354

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 245-0640

Fax Number: (833) 950-3445


Quincy

2401 Lind St 

Quincy, IL 62301

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 279-5999

Fax Number: (833) 950-2508


Rock Island

2350 4Th Ave 

Rock Island, IL 61201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 414-9166

Fax Number: (833) 950-2506


Rockford

502 E Jefferson St 

Rockford, IL 61107

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 628-6570

Fax Number: (833) 950-2800


Springfield

3112 Constitution Dr 

Springfield, IL 62704

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 279-9504

Fax Number: (833) 950-2504


Sterling

3512 E Lincolnway Ste C

Sterling, IL 61081

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 789-1093

Fax Number: (833) 950-3443


Waukegan

1930 N  Lewis Ave 

Waukegan, IL 60087

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 320-0960

Fax Number: (833) 950-2510


West Frankfort

1005 Factory Outlet Dr

West Frankfort, IL 62896

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 223-8869

Fax Number: (833) 950-3707


Woodridge

7440 Providence Dr 

Woodridge, IL 60517

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 303-2724

Fax Number: (833) 950-2770


Woodstock

2450 Lake Shore Dr 

Woodstock, IL 60098

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7828

Fax Number: (833) 950-3063


How to apply for disability at an Illinois SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, applying in person at an SSA office is helpful. While SSA agents won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

  • A copy of your Social Security card: Or a record of your Social Security number (SSN)

  • Proof of age: Birth certificate, passport, or other government-issued ID

  • Information about where you live: Your mortgage or lease and landlord’s name

  • Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

  • Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.

  • Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

  • Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked

Get matched with a top disability lawyer in Illinois.

Frequently asked questions: 

What time do SSA offices open in Illinois? 

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning. 

When’s the best time to visit an SSA office in Illinois?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment or avoiding these peak hours when visiting your local field office. 

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance. 

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process. 

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork. 


Related resources for disability applicants in Illinois

Illinois Disability Benefits: Qualifying, Applying, and Getting Approved

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By Jackie Jakab

Disability Lawyers in Illinois

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Jackie Jakab, Disability Attorney

Jackie Jakab

Lead Attorney

Jackie Jakab is Atticus’s Legal Director. She’s a licensed attorney, a graduate of the University of Chicago Law School, and has counseled thousands of people seeking disability benefits.
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