Atticus offers free, high-quality disability advice for Americans who can't work. Our team of Stanford and Harvard-trained lawyers has a combined 15+ years of legal experience and has helped over 50,000 Americans apply for disability benefits.
When you have a question for the SSA, they often suggest calling their national number, or visiting their website.
But sometimes, your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.
We've created a complete directory of every SSA office in Alaska — plus their hours, phone number, and fax number.
If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.
Take our 2-minute quiz to get connected.
222 W 8Th Ave Rm A11
Anchorage, AK 99513
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (866) 772-3081
Fax Number: (833) 950-2930
West Ninth St Room 231 709
Juneau, AK 99801
Hours: Monday - Friday 11:30AM - 4:00PM
Phone Number: (800) 478-7124
Fax Number: (833) 950-2928
101 12Th Ave Rm 138
Fairbanks, AK 99701
Hours: Monday - Friday 9:00AM - 4:00PM
Phone Number: (800) 478-0391
Fax Number: (833) 950-3224
If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in-person at an SSA office. While SSA agent’s won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process.
We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.
You’ll also want to bring in the following on your appointment date:
A copy of your Social Security card: Or a record of your Social Security number (SSN)
Proof of age: Birth certificate, passport, or other government-issued ID
Information about where you live: Your mortgage or lease and landlord’s name
Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own
Proof of resources: Bank statements for all checking and savings accounts, a deed or tax appraisal for all property you own except the house you live in, etc.
Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors
Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked
Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.
While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment, or avoiding these peak hours, when visiting your local field office.
The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.
If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.
Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact.
Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.
How long has your condition made it hard to work?
Jackie Jakab
Lead Attorney
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