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SSA Office Addresses and Phone Numbers in Alabama

Written by
Jackie Jakab, Disability Attorney
Jackie Jakab
Lead Attorney
September 18, 2023  ·  4 min read
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When you have a question for the SSA, they often suggest calling their national number, or visiting their website.

But sometimes, your local field office is better positioned to help. Whether you're checking on the status of your disability application, hoping to apply for benefits by phone, or trying to schedule an appointment — we recommend calling your local office first.

We've created a complete directory of every SSA office in Alabama — plus their hours, phone number, and fax number.


If you're applying for disability benefits, have a question for the SSA, and can't get ahold of anyone — our client advocates can help. Our team advises 300+ people with SSDI and SSI daily, and there's no wait to talk with someone during our working hours.

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Albertville

406 Martling Rd 

Albertville, AL 35951

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (800) 521-0073

Fax Number: (833) 950-2828


Alexander City

63 Aliant Parkway

Alexander City, AL 35010

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-0483

Fax Number: (833) 950-3767


Andalusia

24467 Alabama Hwy 55

Andalusia, AL 36420

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 405-7657

Fax Number: (833) 950-3507


Anniston

801 Quintard Ave 

Anniston, AL 36201

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 701-2139

Fax Number: (833) 950-3493


Auburn

2454 E University Dr

Auburn, AL 36830

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 512-3857

Fax Number: (833) 950-3505


Bessemer

5475 Academy Way 

Bessemer, AL 35022

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-5647

Fax Number: (833) 950-3511


Birmingham

1200 Rev Abraham Woods Jr Blvd N District Office1St Fl

Birmingham, AL 35285

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 592-3734

Fax Number: (833) 787-1781


Birmingham

1972 Gadsden Hwy Trussville Exec Park

Birmingham, AL 35235

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 613-2743

Fax Number: (833) 950-3465


Cullman

1908 Commerce Ave Nw 

Cullman, AL 35055

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 803-6323

Fax Number: (833) 950-2516


Decatur

717 Mcglathery Ln Se 

Decatur, AL 35601

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (888) 289-9185

Fax Number: (833) 950-3173


Dothan

1778 Whatley Dr 

Dothan, AL 36303

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 452-4192

Fax Number: (833) 950-3495


Fairhope

101 Courthouse Dr 

Fairhope, AL 36532

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 837-5964

Fax Number: (833) 950-3759


Florence

203 South Walnut St

Florence, AL 35630

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (855) 884-3407

Fax Number: (833) 950-3501


Gadsden

204 Enterprise Dr 

Gadsden, AL 35904

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 316-4418

Fax Number: (833) 950-3175


Huntsville

4970 Research Drnw 

Huntsville, AL 35805

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-0665

Fax Number: (833) 950-3503


Jackson

4249 N College Ave 

Jackson, AL 36545

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 476-4484

Fax Number: (833) 902-2706


Jasper

501 The Mall Way 

Jasper, AL 35504

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 575-5199

Fax Number: (833) 921-1881


Mobile

550 Government St Ste 100

Mobile, AL 36602

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-1922

Fax Number: (833) 950-3171


Montgomery

4344 Carmichael Rd Ste 100

Montgomery, AL 36106

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (866) 593-0914

Fax Number: (833) 950-3169


Selma

120 Executive Park Ln 

Selma, AL 36701

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 628-6541

Fax Number: (833) 950-3499


Talladega

736 North St East 

Talladega, AL 35160

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 619-2854

Fax Number: (833) 950-3509


Tuscaloosa

2005 University Blvd Ste 1200

Tuscaloosa, AL 35401

Hours: Monday - Friday 9:00AM - 4:00PM

Phone Number: (877) 480-4988

Fax Number: (833) 950-3497 


How to apply for disability at an Alabama SSA office

If you’re applying for SSI or SSDI, and don’t have a lawyer, it’s helpful to apply in-person at an SSA office. While SSA agent’s won’t be able to give you legal advice, they will be able to answer basic questions on the application paperwork and process. 

We wrote a complete guide to applying for disability on your own here, which goes in-depth on what to expect. To sum it up, you’ll want to prepare by making an appointment, reading over the application, and taking some notes on your medical situation.

You’ll also want to bring in the following on your appointment date:

  • A copy of your Social Security card: Or a record of your Social Security number (SSN)

  • Proof of age: Birth certificate, passport, or other government-issued ID

  • Information about where you live: Your mortgage or lease and landlord’s name

  • Proof of income: Pay stubs, bank statements, insurance policies, and other information about your income and the things that you own

  • Proof of resources: Bank statements for all checking and savings accounts; a deed or tax appraisal for all property you own except the house you live in, etc.

  • Medical information: Any medical reports you have access to, and the names, addresses, and phone numbers of your doctors

  • Info on your work history: A recent resume, or a summary of your most recent job titles, employers, and dates worked

Get help from a great disability lawyer in Alabama.

Frequently asked questions about Alabama SSA offices

What time do SSA offices open in Alabama?

Almost all SSA field offices open at 9:00AM. To avoid long waits, the SSA recommends against visiting first thing in the morning.

When’s the best time to visit an SSA office in Alabama?

While wait times may vary, offices are often busiest first thing in the morning, early in the week, and during the early part of the month. We’d recommend scheduling an appointment, or avoiding these peak hours, when visiting your local field office.

Do I need an appointment to go to my local SSA office?

The SSA reopened for walk-ins in 2022. They do advise that those without appointments may encounter delays and longer waits, so we’d recommend scheduling your visit in advance.

Should I apply for disability at an SSA office or online?

If you’re not applying with a lawyer, we recommend applying for benefits at your local SSA office. While the representatives there won’t be able to give you legal advice, they can explain parts of the application that may be confusing, and answer basic questions about the disability benefit process.

What SSA office do I go to?

Go to whichever office location is closest to you. If you’re having a hard time getting ahold of your closest office, and are willing to travel, setting up an appointment at another nearby office is a good bet. Regardless of which office you visit, it’s a good idea to take note of who you interacted with. At a minimum, keep a record of which office you visited, which representative you spoke with, and your date of contact. 

Do SSA offices have drop boxes?

Some SSA offices do have drop boxes. When SSA offices closed, or restricted their hours, due to COVID-19, drop boxes were put in place for non-contact document delivery. Not all offices have, or still operate, drop boxes — so it’s best to call your specific office before you drop off any paperwork.


Related resources for disability applicants in Alabama

Disability in Alabama: How to Qualify, Apply, and Win Benefits

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By Jackie Jakab

Connect with a Top Disability Lawyer in Alabama

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By Jackie Jakab

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Jackie Jakab, Disability Attorney

Jackie Jakab

Lead Attorney

Jackie Jakab is Atticus’s Legal Director. She’s a licensed attorney, a graduate of the University of Chicago Law School, and has counseled thousands of people seeking disability benefits.
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