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Internet Connectivity Crisis: Impacts of the ACP Ending - Atticus

Written by
Sarah Aitchison
April 17, 2024  ·  1 min read
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Government assistance programs are a lifeline for low-income families in accessing essential services — and in our interconnected world, the internet is more essential than ever.

Our recent survey focused on the Affordable Connectivity Program (ACP), which keeps financially vulnerable Americans online for work, school, and more. This exploration shows just how important the ACP is in making the internet accessible and the potential repercussions for individuals and families as policy changes loom. Join us as we examine the impact and importance of this vital program in bridging America’s digital divide.

Key takeaways

  • 1 in 3 low-income Americans have received the ACP discount.

  • After the ACP discount, low-income Americans reported spending $39 per month on their internet service.

  • Nearly 1 in 5 low-income Americans claim they won’t be able to afford internet service without the ACP program.

  • 15% of low-income Americans plan to rely on public Wi-Fi when the ACP ends.

Affordable Connectivity Program ending


For this study, we surveyed 1,001 low-income household members in the U.S. about the Affordable Connectivity Program (ACP). Each respondent reported a household income below $72,000.

About Atticus

Atticus is a public-interest law firm that helps people in a crisis access the financial systems built to protect them. Our team has helped thousands claim workers' compensation and disability benefits — at no upfront cost.

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Feel free to share these findings for noncommercial purposes, but please provide a link back to this page when doing so.

Sarah Aitchison


Sarah is an attorney at Atticus Law, P.C. Prior to joining Atticus, she was a civil public defender in Brooklyn, NY and a business reporter in Seattle, WA. She is a graduate of the University of Washington School of Law.
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